Service Providers: We use Authorize.net and PayPal to provide payment processing on our site. When you purchase a product or service from our website, we will share your name, address, and credit card information as necessary for Authorize.net and PayPal to provide that service. Authorize.net and PayPal are prohibited from using your personally identifiable information for any other purpose.
Order Confirmation: If you order services or products directly from our company, we may share the personal information you provide on our confirmation page with a select group of 3rd party partners that offer similar products/services you may be interested in. We only work with partners that offer you the ability to opt-out of receiving future offers, and do not share your information with their partners. Our 3rd party partners are separate from traverseweb.com and we are not responsible for their content or offers. If you do not wish your information to be shared with our partners, please do not order our products.
Responses to Email Inquiries: When Visitors or Members send email inquiries to our company, the return email address is used to answer the email inquiry we receive. Our company does not use the return email address for any other purpose and does not share the return email address with any third party. We may retain these emails for our records, only for use as a reference.
Testimonials: If you submit a testimonial, you should be aware that any personally identifiable information you submit, such as your name, website, city and/or country of residence may be displayed on our site, where it could potentially be used by third parties to contact you, or send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in a testimonial.
Legal: We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.; or to protect our company and our Members.
If you are a Visitor or Member we may use a cookie to save your settings and to provide customizable and personalized services. These cookies do not enable third parties to access any of your customer information. Additionally, be aware that if you visit other Web sites where you are prompted to log in or that are customizable, you may be required to accept cookies.
Advertisers and partners may also use their own cookies. We do not control use of these cookies and expressly disclaim responsibility for information collected through them.
Newsletters: If you wish to subscribe to our newsletter(s), we will use your email address to send the newsletter to you. We require that you “Double Opt-in” in order to receive our newsletter. If you subscribe to our newsletter, we may share the personal information you provide with a select group of 3rd party partners that offer similar products/services you may be interested in. We only work with partners that offer you the ability to opt-out of receiving future offers, and do not share your information with others. Our 3rd party partners are separate from traverseweb.com and we are not responsible for their content or offers. If you do not wish your information to be shared with our partners, please do not subscribe to our newsletter.
Choice/Opt-out: We provide you the opportunity to “opt-out” of receiving our newsletter, in which case your email address is permanently removed from our database. If you no longer wish to receive our newsletter, you may opt-out of receiving it by following the instructions included in each newsletter.
Our Company Commitment to Children’s Privacy: Protecting children’s privacy is especially important to us. It is our policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws. Therefore we restrict our Web site to persons eighteen years or older.
YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO ACCESS THIS WEB SITE. IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THIS WEB SITE FOR ANY REASON. DUE TO THE AGE RESTRICTIONS FOR USE OF THIS WEB SITE, NO INFORMATION OBTAINED BY THIS WEB SITE, FALLS WITHIN THE CHILD ONLINE PRIVACY ACT (COPPA) AND IS NOT MONITORED AS DOING SO.
Our Company’s Commitment to Data Security: Services and Web sites we sponsor have security measures in place to protect the loss, misuse, and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information.
Traverse Web Hosting provides a 30-day money-back guarantee. If, for any reason, you request cancellation before your second bill date, we will refund you the first month hosting fee. This applies only to first-time customers. The 30-day money-back guarantee does not apply to the Miva Merchant and Miva Order Plans, Dedicated/Virtual Server Customers or Reseller Resold Accounts.
99.9% Uptime Guarantee
Our primary Network Operations Center (N.O.C.) is connected to the Internet by 4 redundant DS3 connections. This high-speed connectivity combined with exceptionally fast and reliable servers guarantee breakneck access to your Web site and 99.9% uptime 24 hours a day, 365 days a year.
Traverse Web provides an autopay service through Authorize.net. Once the autopay service is setup, Authorize.net will capture the credit card on file when an invoice is due.
You may cancel the autopay service at anytime by contacting Traverse Web at email@example.com, by calling 231-938-9400 or by visiting our help desk (http://www.websupportdesk.net) and starting a new support ticket.
Because the autopay service is separate from the hosting agreement and is just an add-on, there is no penalty for turning off the service.